At Banks Brown, we aim to provide you with a seamless shopping experience from the moment you place your order until it arrives at your doorstep. This Shipping & Delivery Policy outlines the terms and timelines of how we process and deliver your orders.

1. Processing Time

All orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

We partner with trusted courier and logistics providers to ensure safe and timely delivery. The available shipping options will be displayed at checkout based on your location.

3. Estimated Delivery Time

Standard delivery typically takes 5–10 business days depending on your location. Delays may occur during peak seasons, holidays, or due to unforeseen circumstances beyond our control.

4. Shipping Charges

Shipping costs are calculated at checkout and may vary based on your delivery address, package size, and chosen shipping method. Any applicable fees will be clearly displayed before you confirm your order.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can use the tracking number to monitor the progress of your shipment online.

6. International Shipping

At this time, Banks Brown primarily serves customers within the United States. If international shipping is available, additional charges and extended delivery times may apply.

7. Incorrect Address Information

Please ensure that your shipping details are accurate at the time of purchase. Banks Brown is not responsible for delayed or undelivered orders caused by incorrect or incomplete shipping information.

8. Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us. We will work with the shipping provider to resolve the issue and assist you with a replacement or refund where applicable.

9. Damaged Deliveries

If your package arrives damaged, please contact us immediately with photos of the package and product. We will assist in resolving the issue promptly by arranging a replacement or refund.

10. Contact Us

For any questions regarding shipping and delivery, feel free to reach out to us:

Address: 1543 N Archie Ave, Fresno, CA 93703, USA
Email: support@banksbrown.site
Phone: +1 279 208 3969